Frequently Asked Questions

Taking part in the London to Brighton Bike Ride?

We hope you have found out all you need to know about the event, but if not, here are some answers to commonly asked questions:

1. What is my start time?

Your start time will be allocated by BHF according to the information you have provided regarding your cycling experience and expected finish time. Your allocated start time cannot be changed and you will be told your time closer to the event.

2. Will I get the same time as my team?

Team members will all receive the same start time allocated by BHF according to the information the team leader provided regarding the team’s cycling ability and expected finish time. Your allocated start time cannot be changed and you will be told your time closer to the event.

3. Is there a minimum sponsorship target?

 There is a recommended minimum sponsorship of £200 in this event. 

4. How do I book the coach service before/after the ride?

Our no-fuss travel service will take you and your bike to the start line in London or collect you after you’ve finished. Here are the locations and times.

Before the ride 

Service to Clapham Common, London:
From Maderia Drive, Brighton (leaving between 4:30am – 6:30am)

After the ride 

Service from Hove Lawns, Brighton:
To Clapham Common, London (coaches leave between 12:00 – 7:30pm)
To book please visit our online shop.

There are no specific departure times for this service, coaches will leave when full.

5. When will my travel e-ticket arrive?

Please note, travel e-tickets are being sent by email and not post. If you do not receive one please ensure you bring proof of purchase to the transport stop and we will mark you off the list.

6. Where can I buy the official London to Brighton 2017 merchandise?

You can order your exclusive London to Brighton Bike Ride 2017 t-shirt and hoodie from our online shop as a memento of your fantastic day. 

7. Is there a minimum age? 

All participants must be 14 and over on the day of the event to participate. Children aged 14-16 will need to be accompanied by a participating adult on the ride. All under 18 participants will need consent from a parent or guardian. Children are not permitted to be carried or put in a child seat on the Bike Ride.

8. Are there any requirements as to the type of bicycle or carriage I can use? 

Participants don't need a specialist bike for the event, but it is recommended that they use a bike with gears and ensure that everything in working order and road worthy before the event.

It is essential that participants check: gears, brakes, the frame a wheels. If the participant isn't confident checking these then they should take their bike to a bike shop.

As the Bike Ride is on roads, a road bike is the most efficient to use, however it's not imperative. If a mountain bike is used, the rider will be better off replacing the knobbly off-road tyres with 'slick' tyres. This will reduce the friction and therefore make the job easier. The main thing is to check the bike is road worthy before setting off and remember a helmet - this will reduce any head injuries in case of an accident.       

9. Can I transfer my event fee over to another event?

All purchased places in London to Brighton 2017 are non-transferable.

10. Do I have to complete the event in a certain time?

All participants are required to complete London to Brighton Bike Ride by 19.00. Cut off times will be enforced along the route at key points including being at the top of Ditchling Beacon by 18.15. All participants will receive a route guide on the day advising of these cut off times and locations.     

11. Where can I get a map of the route?

On the day of the ride our start arch volunteers will be handing out route guides – so don’t forget to pick one up as you go through the start arches. The guide will tell you where our official 15 rest points are all the way from Capital to coast.

There should be no chance of getting lost as the route is lined with marshals and volunteers and don’t forget the other thousands of cyclists going with you. 

12.When will I receive my rider number?

Rider numbers are currently in the process of being sent out. If you do not receive your number before the ride, please visit us at our Information Event to collect a new number.

Saturday 17th June
Clapham Common park opposite Clapham South Station (between 10:00-15:00)

For more information please contact our customer service team on  0300 456 8355 or email us at [email protected]

Our offices are open between 9am and 5pm, Monday to Friday.