Book a collection
Donate your unwanted furniture, homeware and electrical items using our free collection service.
What you can and cannot donate
We can collect a wide range of furniture, electrical appliances and home items.
We do not collect items that we cannot sell in our shops.
Check which items we cannot accept.
Quality of items we collect
We can only collect items that are in good enough condition for us to sell in our shops.
Check what condition items need to be in.
Fire labels
All upholstered items we collect must meet UK safety standards. Before you book a collection, you should check that upholstered items have the right type of fire label.
Change your booking or ask a question about a collection
If you’ve already booked a collection, it’s best to talk to your local home store.
Complain or give feedback about a collection
If something’s gone wrong, please tell us so we can improve.
Give us feedback or make a complaint.
Contact Customer Services
If you cannot find the answer to your question on this page, you can contact us for help.