Before you start
Next Step: Your feedback
Step 1 of 2
Before you start
To raise funds for our life saving research, we strive to deliver the highest standard of service.
We'd love to hear from you when we get it right, but also when we get it wrong, so that we can keep improving.
Please complete the form below with your feedback or complaint.
Other ways to contact us
- By email: [email protected]
- By telephone: 0300 330 3322 (Phone lines are open 9am – 5pm Monday to Friday)
- By post:
British Heart Foundation
Compton House
2300 The Crescent
Birmingham Business Park
Birmingham
B37 7YE
Door-to-door fundraising
If you have any complaints or comments to make about our door-to-door fundraising, please call or text our after hours door-to-door query line on 07789 462829*.
This phone line is open Mon - Fri, 5pm – 9.30pm and Saturdays, 12pm – 9.30pm.
*Please note this number is only for door-to-door fundraising enquiries. The fundraising team is unable to help with shop and store enquiries outside of office hours.
Read more about our complaints procedure