Items we can't sell

There are some things we can't sell for safety or legal reasons. If you're not sure if we can sell your donations, please take a look at our list below.

Furniture and Housewares

  • Upholstered furniture without a fire label including items without labels that are part of donated sets
  • Upholstered furniture with large tears or damage
  • Furniture with missing parts or damage that may make the item unsafe
  • Veneered wood furniture with damage to the veneer exposing the inner wood
  • Candles without instructions

Electrical Items

  • Electric blankets
  • Electric showers
  • Sunbeds and tanning equipment
  • Waste disposal units
  • Power tools without instructions
  • Refrigerations - selected Beko models

Heating and Cooking

  • Gas appliances (mains or bottled)
  • Gas cookers
  • Ovens with glass fronts/doors
  • Oil filled radiators (not supplied with a thermostat)
  • Oil heaters (mobile)
  • Storage heaters hardwired
  • Oil and gas Agas

Sports and Safety Equipment

  • Bicycles
  • Buoyancy aids, lifejackets, inflatable dinghies
  • Safety helmets, riding hats, crash helmets
  • Cycle helmets
  • Safety harnesses of any sort
  • Fire fighting equipment

Children's Equipment

  • Children's car seats
  • Prams, pushchairs and buggies
  • Highchairs
  • Cots, carry cots, playpens
  • Toys without a CE mark

Software and Hardware

  • Home recorded DVDs, video and audio tapes
  • Home recorded computer games and software on recordable CDs and DVDs


  • Knives
  • Swords, sword stocks, crossbows
  • Guns and ammiunition (including replica guns)


  • Personal appliances such as shavers, foot spas, etc (unless unused and in with original sealed box)
  • Duvets and pillows that have been used
  • Medication including vitamins
  • Perishable goods, food and drink
  • Prescription spectacles
  • Cleaning agents, solvents and adhesives
  • Ivory
  • Petrol or diesel fuelled garden tools such as lawn mowers

Contact us

If you have any other questions about what you can and can't donate contact your local shop or call 0800 915 3000.

For other enquiries, please email or call us on 0800 138 6556.