Items we cannot sell

To avoid disposal costs, which would reduce our funding of life saving research, we are unable to collect items that we cannot sell. We are only able to collect items which are in a clean re-saleable condition.

An exception to this is our house clearance service which is subject to a pre-collection assessment by a member of the store team.

We recommend avoiding making any related arrangements (e.g. for delivery of replacement items) before your collection has taken place.

If you have any other queries on what we can accept please contact our Customer Service department.

If you're not sure whether we can sell your donations, please take a look at our list below.

Children’s Equipment

  • Car seats
  • Prams, pushchairs, buggies
  • Cots, carry cots, playpens, high chairs
  • Cot mattresses
  • Soft toys without CE label

Furniture & Housewares

  • Oil heaters, Gas appliances, Oil lamps
  • Cigarette lighters and cigarette lighter refill canisters
  • Knives and Scissors
  • Used pillows (except pillow cases and mattress covers)
  • Cushions, cushion covers and tailored furniture covers (unless fire label is attached)
  • Candles without instructions
  • Fireworks

Electrical Items

  • Electric blankets
  • Electric showers
  • Sunbeds and tanning equipment
  • Waste disposal units
  • Power tools without instructions
  • Refrigeration - selected BEKO models
  • Gaming machines

Weapons

  • Knives
  • Swords, sword sticks, crossbows
  • Guns and ammunition (including replica guns, unless obviously toys)

Heating and Cooking

  • Gas appliances (mains or bottles goods)
  • Oil filled radiators (not supplied with a thermostat)
  • Oil heaters (mobile)
  • Storage heaters (hardwired)
  • Oil and Gas Agas
  • Ovens with glass doors

Sport & Safety Equipment

  • Buoyancy aids, life jackets, inflatable dinghies, inflatable toys for water
  • Safety Helmets - Riding hats, crash helmets, cycle helmets
  • Safety harness of any sort
  • Fire fighting equipment

Software and Hardware

  • Home recorded DVDs, video and audio tapes
  • Home recorded computer games and software on recordable CDs and DVDs

Miscellaneous

  • Personal appliances, such as shavers, foot spas etc. (unless in mint condition, sealed box)
  • Medication including vitamins
  • Perishable goods, food and drink
  • Prescription spectacles
  • Cleaning agents, solvents, adhesives
  • Items made from ivory
  • Duvets or pillows (used)
  • Real fur or fur trimmed items
  • Petrol or diesel fuelled garden tools including lawn mowers, strimmers etc.

Items may be accepted

  • Bicycles
  • Computer hard drives, laptops, notebooks and smartphones (we will arrange for the hard drive/memory to be erased professionally).