Training opportunities for volunteers
As a retail volunteer, you may be eligible for free accredited qualifications in a range of topics, from business administration to counselling.
You may want to gain a vocational training qualification while volunteering - particularly if you're currently seeking employment or want a career change.
We have partnerships with training providers who deliver fully funded qualifications across most parts of the UK. Unfortunately, we don't cover everywhere at the moment, but we're working hard to get full coverage across the whole UK.
Find out about the range of qualifications we offer and who you need to contact for more information.
See how to apply for qualifications in your region
- We're working with Barclays Digital Eagles to provide free technology training to volunteers across the UK.
- This is provided through their Digital Wings Platform.
- Topics covered include digitals kills for business, using MS Office programs, social media training, online safety and more.
- Sign up to Digital Wings Platform.
- Our main provider for qualifications in England is Derby College Group (DCG).
- They provide courses to volunteers over the age of 19.
- You can complete your course online or face to face.
- You can contact our representative at DGC, Beverly Emmett at [email protected].
*Except Sheffield City Centre, Liverpool & Merseyside, Widnes, Wigan and St Helens, Tees Valley, North of Tyne, West Midlands, Greater Manchester, Cambridgeshire & Peterborough, West Yorkshire, Greater London.
- While we currently don't cover all areas in the UK, we haven't forgotten you.
- We're working hard to find more training providers to partner with.
- We are working with West College Scotland to offer fully funded Level 2 qualifications to all volunteers in Scotland.
- These courses are delivered online.
- You can take courses in Customer Services, Understanding Retail Operations, Digital Skills for Employability, Warehousing Operations, Team Leading and Lean Management.
- Ask your store manager for more information.
- We've partnered with Learning Curve Group to offer free vocational qualifications to our volunteers.
- These are available in Retail Skills, Customer Service, Warehousing & Storage and Digital Skills.
- These courses take approximately eight weeks to complete.
- Speak to your store manager for more information.
- We're currently running a pilot with Cardiff & Vale College involving a selection of shops and stores in Wales.
- Ask your store manager for more details.