Before you start
Next Step: Your feedback
Step 1 of 2
Before you start
To raise funds for our life saving research, we strive to deliver the highest standard of service.
We'd love to hear from you when we get it right, but also when we get it wrong, so that we can keep improving.
Please complete the form below with your feedback or complaint.
Other ways to contact us
- By email: [email protected]
- By telephone: 0300 330 3322 (Phone lines are open 9am – 5pm Monday to Friday)
- By post:
British Heart Foundation
Compton House
2300 The Crescent
Birmingham Business Park
Birmingham
B37 7YE
Door-to-door fundraising
We have a dedicated out-of-hours door-to-door fundraising query line. This service is open Monday to Friday, 5pm to 9.30pm, and Saturdays, 12pm to 9.30pm.
Please call us on 07977 271614 and leave a voicemail detailing your postcode, a contact phone number and a brief description of your enquiry so we can check whether fundraisers working on our behalf were in your area.
*Please note this number is strictly for urgent door-to-door fundraising enquiries during the above opening hours.
Read more about our complaints procedure