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Contact us

If you have questions about heart or circulatory conditions or need help to fundraise, volunteer or donate, we’re here for you.

A Customer Care Adviser wearing a headset answering a call.

Speak with a cardiac nurse

Our experienced nurses can answer your questions about heart and circulatory diseases by phone, email or webchat (Monday to Friday, 9am to 5pm).

Contact the Heart Helpline

Contact Customer Services

Our friendly Customer Care Advisers can answer your questions about fundraising, volunteering, donations, furniture collections and more. 

You might not need to get in touch – find answers to common questions.

If you still need support, you can get in touch in these ways:

Chat to us online

Monday to Friday, 9am to 5pm.

Chat online now (opens in a new window)

Email us

We’ll reply to your email as soon as possible.

Email: [email protected]

Call us

Monday to Friday, 9am to 5pm.

Call: 0300 330 3322

Textphone: 1800 1030 0330 3322

Write to us

You can write to us at the following address:

British Heart Foundation
Compton House
2300 The Crescent
Birmingham Business Park
Birmingham
B37 7YE

You can also send donations by post.

Recruitment enquiries

If you have questions about internships and recruitment, or need help with your application, please contact our Recruitment team.

To browse or apply for roles, visit our careers website.

Press and media enquiries

If you're a journalist and want to learn more about BHF's work, or if you need expert comments for your article, please contact our Press Office.

Feedback and complaints

We want to hear when we get things right, but also when we get it wrong, so we can keep improving. Share your feedback or make a complaint.

Find a local BHF shop or service

We have over 700 BHF stores around the UK for you to shop and donate items to. We also have patient and volunteer-run support groups you can join.

Contact our offices

We have offices in London, Scotland and Wales. Find an office in our directory.

You can also find out what we are doing in your area.