Let's not lose touch

The law is changing and soon we’ll only be able to contact you if you’ve confirmed that we can, even if you’ve said yes in the past. 

Update your preferences now

You can choose how you want to be contacted. It's entirely up to you and you are free to change your mind at any time in the future.

Below are some frequently asked questions (FAQs) that should address any questions you have. If your question isn’t addressed, please feel free to contact us at [email protected]


Why are you asking me this now?

A new law: the General Data Protection Regulation (GDPR) comes into force on May 25th 2018. Its primary aim is to ensure people retain control of their personal data and it’s our responsibility to ensure we have your permission so we can keep in touch after the 25th May 2018.

Keeping in touch with you is incredibly important for us to continue raising funds for life saving research so please update your preferences today.

What are the options?

Phone - We love speaking to our supporters. Phone calls give you a chance to ask questions and talk about your interest in heart disease research.

Email - Emails mean you can stay up to date with the latest news, appeals and progress.

SMS - Bite-size appeals by text are quick and easy to respond to, meaning you can help save lives wherever you are.

You can pick all of these or just some of these - it's entirely up to you.

What does a 'yes' mean?

Your ‘yes’ means you’ll continue to hear from us after May 25th 2018. You will receive information about our life saving research and breakthroughs, as well as finding out about our latest appeals and ways to get involved.

How do I let you know how I want to be contacted?

It’s quick and easy, just fill out this short form to tell us how you want to hear from us. It only takes a minute and you can change your mind at any time. Alternatively you can call us on 0300 330 3322.

What happens once I've sent you my preferences?

We’ll update our database and ensure that we only contact you via your preferred method.

What if I change my mind?

You can change your mind at any time and update your preferences by emailing us at [email protected] or calling: 0300 330 3322

What if I subscribe to other BHF products e.g Heart Matters Magazine?

Updating your preferences won’t affect your subscription to any BHF products. For example, if you subscribe to Heart Matters magazine, you will still continue to receive this via post or email. Updating your preferences will only change the way we contact you outside of this subscription.

What will you use this information for?

We take your data security seriously and will never sell or swap your details with third parties – your data is safe with us. We will store your preferences on your record to ensure we only contact you in the ways you have asked us to.