Making the most of your donation

Our shops are facing a stock crisis due to growing numbers of commercial collectors – companies that collect stock on behalf of charities for financial gain.

Watch our video
Our shops alone have seen a 36% drop in household collections meaning a loss of £4.6 million over the last two years. Take your donations directly into your local BHF shop.

Commercial collectors

BHF shoppingAll of our doorstep collections are carried out by clearly identified vans and drivers, and 100% of the profits help our fight against heart disease.

Some charities who don't have high street shops form relationships with commercial collectors for profit. The commercial company keeps all the donated items and sells these overseas. The charity involved, in some cases, gets as little as 5% of the profit. 

It is vital commercial companies act responsibly and be transparent on their charity bags – particularly around how much profit the named charity will actually make from a collection.

Our advice

  • Take your donations directly into the charity shop you wish to support.
  • Check charity bags and leaflets for information about how much of the proceeds from your items go to the charity.
  • BHF Shops carry out doorstep collections using clearly identified vans and drivers. Ask the collector for identification if you’re not sure.
  • If you’ve got some larger, good quality items you’d like to donate such as sofas, wardrobes, tables and beds – your local furniture & electrical store can arrange a free collection. Call your local store or book a collection online

Find out more about how commercial collectors are impacting our shops here.

What do your donations mean to us?

  • ClothesOne pair of good quality shoes helps to provide information and support from a cardiac nurse on our Heart Helpline
  • Two sofas can fund a hand held ECG machine meaning a patient can monitor their own heart from home.
  • 22 dresses fund a BHF heart nurse for the day