Prepare for your collection Thanks for booking a collection with us, your support helps us to continue our life saving research. There are a few things you can do in advance to prepare for your collection which will help it go as smoothly and quickly as possible. For all items being collected: Make sure that the hallways which will be used in your house are clear for our drivers to walk through with the items that they are removing If you are able to, place the items which we are collecting as close to your front door as possible Have your items ready for collection by doing things such as emptying wardrobes of clothes and removing books from bookcases. For large items of furniture such as beds: Dismantle the item, this is especially important if the item is unlikely to fit through your front door Package screws or bolts from a dismantled item in a bag and attach to the relevant item Include the furniture assembly instructions. For electrical items: If you are donating a washing machine or dishwasher make sure it is already disconnected from the water supply and drains Make sure that a freezer we are collecting is already defrosted by the time our drivers arrive Include the operating manual if you have it. If you have additional items to donate such as clothes or books please pack them up in a bag or box.