What attracted you to the role?
I wanted to gain some retail experience as I was studying retail management at college so it seemed like a perfect fit.
I’ve now been taken on as a paid member of the team one day per week but I continue to work as a volunteer for additional shifts throughout the week. I also have another job so it’s great that my volunteering fits around this.
What happens in a typical volunteering shift?
I do a bit of everything: tagging clothes, working on the till and sorting out the displays on the shop floor. Tagging clothes is my favourite thing to do as I get to see the clothes first! I love fashion so I like the clothing section the best.
What’s your favourite thing about volunteering?
I really like the people I work with and getting to know the regular customers. I also enjoy seeing what customers buy when they come into the shop.
What would you say you have gained from volunteering?
I’ve gained a lot of experience: from learning to use the till to organising and pricing displays.
What’s your most memorable moment as a volunteer?
I was awarded the BHF’s young volunteer of the year award last year – it was a great feeling to be recognised for what I do here.
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