How to get help from us

Fundraising group meeting

As a group you have loads of resources and a crew of experienced and friendly people you can always call on for support.

Keep in touch – we look forward to hearing from you!


Our Customer Service Centre

We're here to help.  Our Customer Service Centre supports you by registering your events, and sending forms and materials that you may.  You can get in touch with queries and request forms or materials by emailing [email protected] or calling 0300 330 3322.


Your Fundraising Manager

Your local Fundraising Manager is another great source of support.  They'll help you I your role by giving advice on how to make the most of your fundraising.  If you're unsure about your responsibilities at any point, it's worth speaking to them to clarify what we ask of you as volunteers. They’re a great sounding board too. So do let your Fundraising Manager know what you’re planning, and keep in touch. 

Find your local fundraising manager



We’re committed to creating a safe and rewarding environment for our volunteers. 
Read more and find out how to report a concern.