Saturday 5 - Sunday 6 October 2019
From Manchester to Blackpool Illuminations
The decision to cancel the ride was made late in the evening on the recommendation of the emergency services, who were dealing with a high level of issues in the North West due to extreme weather conditions.
Although our ride route was carefully monitored in the days running up to the event, we weren’t aware of the great strain that the emergency services found themselves under due to flooding in the surrounding areas. We rely on the support of local teams to have absolute confidence in our ability to react to any incident that might occur on the route, giving us the best chance of putting on a safe event for all of you. Therefore, on the advice of the emergency services, we felt it would be irresponsible for us to go ahead with the ride.
Our Events team worked hard to contact riders quickly and this process began within an hour of the emergency services making their recommendation but we do recognise that, for many of you, this was too late. All we can do is promise to do better and assure you that we are already taking steps to make sure we learn from this and implement those learnings in future events.
If you would like a refund of your registration fee, just contact our team at firstname.lastname@example.org and they’ll be able to process that for you. They’ll also be able to help if any of your donors have asked for their donation to your fundraising page to be refunded.