Terms and conditions
Access to and use of this site is provided by
BHF subject to the following Terms and Conditions:
- Your use of this site constitutes acceptance of these Terms and
Conditions as at the date of your first use of the site.
- BHF reserves the right to change these Terms and Conditions at
any time by posting changes online. Your continued use of this site
after changes are posted constitutes your acceptance of this
agreement as modified.
- You agree to use this site only for lawful purposes and in a
manner which does not infringe the rights or restrict, or inhibit
the use and enjoyment of the site by any third party.
- This site and the information, names, images, pictures, logos
regarding or relating to BHF are provided "as is" without any
representation or endorsement made and without warranty of any kind
whether express or implied. In no event will BHF be liable
for any damages including, without limitation, indirect or
consequential damages, or any damages or loss of profits whatsoever
arising from the use or in connection with such use or loss of use
of the site, whether in contract or in negligence.
- BHF does not warrant that the functions contained in the
material contained in this site will be uninterrupted or error
free, that defects will be corrected, or that this site or the
server that makes it available are free of viruses or bugs, nor do
we guarantee the full functionality, accuracy and reliability
of the materials.
The British Heart Foundation
name and logo, 'Take Heart', and 'Artie Beat' are trademarks of the
British Heart Foundation. The names, images and logos identifying
the BHF or third parties and their products and services are the
proprietary marks of the BHF and/or third parties as appropriate.
Nothing contained in these Terms and Conditions or on the BHF
website may be construed as conferring any licence or right under
any trademark or patent of the BHF or any third party.
- Copyright Restrictions:
Commercial use or
publication of all or any item displayed is strictly prohibited
without prior written authorisation from BHF. Nothing contained
herein shall be construed as conferring any licence by BHF to use
any item displayed.
- Documents on this site may be copied for personal,
non-commercial use only on the condition that copyright and source
indications are also copied, no modifications are made and the
document is copied entirely. However, some documents and photos
have been published on this site with the permission of the
relevant copyright owners (who are not BHF). All rights are
reserved on these documents and permission to copy them must be
requested from the copyright owners (the sources are indicated
within these documents/photographs).
- BHF takes no responsibility for the content of external
Internet Sites. The existence of a link from any organisation's
site to the BHF site does not imply that the BHF endorses the
activities or views of that organisation.
- Any communication or material that you transmit to, or post on,
any public area of the site including any data, questions,
comments, suggestions or the like is, and will be treated as,
non-confidential and non-proprietary information.
- If there is any conflict between these Terms and Conditions and
to specific material then the latter shall prevail.
- These Terms and Conditions shall be governed and construed in
accordance with the laws of England and Wales. Any disputes shall
be subject to the exclusive jurisdiction of the Courts of England
- If these Terms and Conditions are not accepted in full, the use
of this site must be terminated immediately.
- Linking Policy
Linking to the British Heart Foundation website can help
communicate valuable information to patients, medical
professionals, volunteers and other interested parties about heart
disease and related issues. It is not necessary to request
permission to link to the BHF website, although we reserve the
right to request the removal of any link. The BHF logo may not be
used without prior written permission, which may be requested by
emailing us. A link to the BHF site must
not be used to imply BHF endorsement of the site, related products
or services. Your site must not conflict with the aims of the
- The BHF website includes links to external websites. We receive
many link requests and only link to sites which we believe provide
useful information that will be of interest to our users. We will
contact you if we decide to add a link to your site. All requests
will be either granted or refused at the discretion of the BHF
online team. We will not enter into any correspondence about
decisions. If you would like to request a link to your site please
- Fundraising Standards Board:
The BHF is a member of the
Board. This is because we are committed to the
highest standards in fundraising and strive to always work in a way
that is effective, open and honest. We are dedicated to
raising funds in the most cost effective ways in order to beat
- The Fundraising Standards Board (FRSB) is an
independent board that has been set up to help people to give to
charitable organisations with confidence. The board’s primary
function is to deal with complaints about fundraising activity from
members of the public.
- By joining the Fundraising Standards
Board we agree to adhere to the Institute of
Fundraising Codes of Fundraising Practice and the Fundraising
- Any questions regarding this site should be sent to Digital
Team, British Heart Foundation, Greater London House, 180 Hampstead
Road, London NW1 7AW or please contact us.
- Donation refund policy
If you have made a
donation in error please call the Supporter Services team
on 0844 847 2787 (Monday to Friday, 9am to
5pm) and they will be happy to refund this for you.
The British Heart Foundation online community
is a public forum so can be viewed by anyone searching the internet
and posts will be indexed by search engines such as Google.
Therefore, please be careful what you post – do not post anything
confidential, contact details or personal information which could
put yourself or someone else at risk. We hope you will make friends
within the community but do not share personal information unless
you absolutely trust that person is genuine. If you plan to meet
anyone you have befriended on the internet, never go alone and
always meet in a public place. Please read the
BHF community guidelines for more