The Fundraising Standards Board

FRSB logoWe are a member of the Fundraising Standards Board (FRSB) - an independent self-regulatory organisation. 

As a member, we’re committed to the highest standards in fundraising.  We follow the FRSB’s Fundraising Promise as well as the Institute of Fundraising’s Codes of Fundraising Practice.  These set the standards for fundraising activity throughout the UK.  

We use the FRSB logo to show you that we’re following these standards. By using the FRSB logo, we want you to know that you can trust us and give with confidence. More information about the scheme is available on the Give with Confidence website.

We promise to be honest, fair and open about our fundraising with you, our supporters.

We want to reassure you that we will fundraise in a responsible way and, if you don’t think we’re meeting these high standards then we will take your views seriously.  We will always try to resolve your concerns but if you think we haven’t, you can forward your complaint to the FRSB within 2 months of our final response.