Frequently Asked Questions

What does the British Heart Foundation do?

The British Heart Foundation is the nation's heart charity, dedicated to saving lives through pioneering research, patient care, campaigning for change and by providing vital information. We rely on your donations of time and money to continue our life-saving work.

What is the Valentine Appeal?

The Valentine Appeal is the British Heart Foundation's (BHF) annual fundraising campaign which raises money to fund the BHF's vital care work. The Valentine Appeal 2008 is aiming to raise £1 million to provide vital care and support for heart patients and their families via BHF Heart Nurses and the Heart HelpLine.

Click here to find out more about the Valentine Appeal.

When is the Valentine Appeal?

We are promoting the campaign from early January until 18th February 2008. Please feel free to organise your fundraising events around this time.

Was the 2007 Valentine Appeal successful and where did the money go?

The 2007 Valentine Appeal was successful in generating just over £1 million to fund BHF Heart Nurses and the Heart HelpLine. We are grateful to everyone who supported the appeal and hope that they will again 'give a gift that saves lives' in 2008.

What are BHF Heart Nurses?

BHF Heart Nurses are dedicated, caring health professionals, specially trained to help people live with heart disease. They support heart patients and their families through direct care, education and advice, to enable them to get the most out of life.

To find out more about BHF Heart Nurses click here.

What is the Heart HelpLine?

The BHF's Heart HelpLine is a service which provides expert information on heart health from Cardiac Nurses and information officers who have the time to listen to individual's concerns, and the knowledge to answer questions in confidence. The team provides up to date and unbiased information.

To find out more about the Heart HelpLine click here.

If you or someone you know has a heart-related question you can call the Heart HelpLine on 08450 70 80 70 (local rate number).

Where can I order information on how to keep my heart healthy?

Please go to our Publications section on our main website to order our heart health materials online or call 01604 640 016.

How can I support the Valentine Appeal?

You can support the Valentine Appeal by giving a gift that saves lives. Here are just some of the ways to give:

• Make a donation to the appeal and help make a difference to the lives of heart patients.
• Buy a gift for a loved one or treat yourself - Buy a gift from our brand new online shop for your Valentine, or yourself!
• Fundraising - why not order our movie-theme sweepstake poster for your workplace, or organise your own Valentine event?
• Post a Love Note in a BHF Shop - visit a BHF Shop to write a Love Note for £1 and post it in the window for all to see.

What do I do if my materials haven't arrived?

If you've ordered materials and they haven't arrived after 5 working days, please email valentine@bhf.org.uk or call 0845 2410976 and we'll find out where they are.

How can I order more fundraising materials?

You can order more Sweepstake posters and other fundraising materials by clicking here. Alternatively, many of our materials can be downloaded here.

Where do I send the money I've raised?

Please bank all monies raised and send a cheque made payable to: British Heart Foundation. Please include the payment slip with the reply envelope enclosed with your materials. If you do not have a payment slip, please make sure you let us know your name and address when you send in your donation, so we can thank you and confirm we have received your donation. If you don't have the reply envelope, you can send your cheque to:

FREEPOST RRHE-LCTY-XTXH
National Campaigns
British Heart Foundation
Greater London House, 180 Hampstead Road
London
NW1 7AW

Where is my local BHF Shop?

Please click here to find out where your nearest BHF Shop is.

Who is my local fundraising contact?

Please email valentine@bhf.org.uk or call 0845 2410976 to get more information on your local BHF contact.

If we haven't answered your question here, please feel free email us at valentine@bhf.org.uk or call 0845 2410976.