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Organisation level

Workplace policies and practicies

Promoting mental wellbeing at work is about providing an environment for employees that promotes and supports their mental wellbeing and reduces stress.

There are a number of key areas that you can work on, to prioritise which of these issues need attention, you can use the results of the employee survey and the workplace assessment.

Key areas to work on to improve mental wellbeing at work include job control, job demands, job roles, relationships at work and organisational change. 

Job control

Providing employees at all levels of the organisation with more control over the way they do their work can help reduce stress levels. Arranging for flexible working and increase control over work and over the work environment are a few examples.

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Job demands such as workload, work patterns and the work environment can affect stress levels at work and need to be controlled. Ensure your organisation sets realistic targets, provide skills development opportunities and provde a balance between effort and reward. 

Job roles

Employees need to be clear about why they're undertaking their work and how it fits in with the organisation's aims and objectives. Ensure job roles and responsibilities are clearly defined.

Relationships at work

Positive relationships at work can promote mental wellbeing, increase job satisfaction and improve productivity. Look into cooperation between staff and between departments, addressing bullying and harassment, equal opportunities, etc.  

Organisational change

Organisational change and insecure employment status are both associated with an increase in mental health problems. Good communication across the organisation and support during change are essential. 

Management skills training

Managers and supervisors need to have the skills to be able to promote the mental wellbeing of their staff and manage mental health and stress problems effectively. It is also well known that competent managers have a positive impact on stress and mental wellbeing. Good management practice includes a range of skills such as providing positive feedback, conducting regular one-to-one supervision sessions, providing training etc. For a full list order your Health at Work Toolkit and take a look at Booklet 4.

Managers also need the information and skills to manage someone who has a mental health problem, is distressed or is off sick or returning to work after an absence due to mental health.

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Providing a supportive environment

A supportive environment makes it easier for employees to maintain or achieve good mental wellbeing, and shows that management values their mental wellbeing.

Providing support is especially important for employees who are experiencing, or who have experienced, a mental health problem or stress, and can be a very effective way to prevent the situation worsening. You could look at providing:

  • Assistance, advice and support for all employees
  • Assistance, advice and support for people who experience a mental health problem while in employment
  • Support for staff returning to work after a period of absence due to mental health problems

Employment of people who have experience of mental health problems

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Work can play a very positive role in our life. Mental illness is not necessarily a barrier to effective working, and providing employment and maintaining people in work is a positive way of supporting individuals who have, or who are recovering from, mental health problems.

Employing people with a history of mental health problems will also contribute to promoting a culture of openness within your workplace, where employees feel safe to talk about any problems they have and ask for help early. 

More information

For more information download our Health at Work Mental wellbeing fact sheets.